Mallorca Holiday Transfers
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Privacy Policy

Last updated: 2025-12-13

The following privacy policy is effective from December 2025.

1. Introduction

This privacy notice explains exactly how we collect and process your personal data from your use of our site mallorcaholidaytransfers.com. By providing us with your data, you warrant to us that you are over 13 years of age.

Full contact details:

It helps us deliver a better service if the information we have about you is correct and up to date. Please let us know if personal information changes at any time by emailing us at info@mallorcaholidaytransfers.com.

2. What Types of Data We Collect

Personal data covers information that can be used to identify an individual, not including any anonymised data.

We may process the following types of personal data:

Communication Data

Any communication that you send directly to us, either through the contact form on our website, through email, social media messaging, or any other direct communication. We process this data so we can continue communicating with you, to keep records, and for the establishment, pursuance or defence of legal claims.

User Data

Data about the way in which you use our website and any online services. We process this data to operate and develop our website effectively and ensure the most relevant content can always be provided to you.

Technical Data

Data about your use of our website such as your IP address, your login data, details about your browser, length of visit to pages on our website, page views and navigation paths, time zone settings and other technology on the devices you use to access our website.

Marketing Data

Data about your preferences in receiving marketing from us and your communication preferences. We process this data to enable you to partake in our promotions and to deliver relevant content and advertisements to you.

Booking Data

Your name, email address, phone number, flight details, pickup and dropoff locations, passenger numbers, and payment information. We process this data to fulfil our contract with you for airport transfer services, to send booking confirmations and reminders, and to provide customer support.

We never collect any sensitive data about you. Sensitive data means any data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data or criminal convictions and offences.

We do not carry out automated decision making or any type of automated profiling.

3. How We Collect Your Personal Data

Some of your personal data is provided to us by you directly, by filling in forms on our site (including the booking form), by using our AI chat assistant, or by sending us emails. We also might automatically collect certain data from you as you use our website by using cookies and similar technologies. (Please see our Cookie Policy for more details.)

We may receive data from third parties such as analytics providers, advertising networks, and providers of technical, payment and delivery services.

4. Marketing Communications

According to the Privacy and Electronic Communications Regulations, we may send you marketing communications from us if (i) you made a purchase or asked for information from us about our goods or services or (ii) you agreed to receive marketing communications and in each case you have not opted out of receiving such communications since.

We will always get your consent before we share any of your personal data with any third party for their own marketing purpose. You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by emailing us at info@mallorcaholidaytransfers.com.

5. Disclosure of Your Personal Data

We may have to share your personal data with:

We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law.

6. International Transfers

Some of our third party service providers are based outside the European Economic Area (EEA) so their processing of your personal data will involve a transfer of data outside the EEA.

Whenever we transfer your personal data out of the EEA, we ensure a similar degree of security of data by ensuring appropriate safeguards are in place, such as transferring to countries approved by the European Commission or using specific contracts approved by the European Commission.

7. Data Retention

We will only keep your personal data for as long as necessary in order to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

We are required by law to keep basic information about our customers for tax purposes (including Contact, Identity, Financial and Transaction Data) for six years after they stop being customers.

Under data protection law you have rights over your own personal data, including the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent.

If you wish to exercise any of these rights, please email us at info@mallorcaholidaytransfers.com.

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive.

We try to respond to all legitimate requests within one month. Occasionally it may take us longer if your request is particularly complex or you have made a number of requests.

If you are unhappy with any aspect of how we collect and use your data, you have the right to lodge a complaint with the Spanish Data Protection Authority – the Agencia Española de Protección de Datos (AEPD) – www.aepd.es. We would be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you.

Our website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

10. Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see our Cookie Policy.

11. Changes to Our Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail or when you next log onto our site.

Last updated: December 2025